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Success Stories

Strategy and Transformation Planning
Kodak is changing its business model dramatically to meet the changing dynamics of the imaging market as the world demand quickly moves from film to digital media. These dramatic business changes require radically different services and cost profile from the Human Capital Management Process. Pegasus Consulting Group was engaged to develop a strategic vision and a transformation plan to achieve the vision. Pegasus senior executives worked closely with the Key executives from each Kodak Business Unit, the entire global HCM leadership team and key members of the IT organization to craft a strategic vision and a plan that would transform the local and regional organizations, from administrative, transaction oriented organizations to a unified global organization providing strategic value to the Kodak Businesses. Work Force Analytics, Succession Planning, Leadership Development, Compensation Planning, and Competitive Analysis will be delivered to the Business via HCM business partners, while the majority of administrative and transaction processing is moved to employee and manager self service and global shared service organizations. As a result of this engagement, Kodak was able to reduce its HCM costs dramatically, while improving the satisfaction of the business leaders with the strategic value delivered to their operations.

Implementation and Custom Development
Altria (formerly Philip Morris) engaged Pegasus Consulting Group to implement an HR shared service solution across all of its businesses (Philip Morris USA, Philip Morris International, Miller Brewing, Kraft Foods North America, Kraft Foods International, Nabisco, and several other smaller businesses). Pegasus successfully lead the design of a global template for the shared service model. The Pegasus TeamOne™ Methodology and experienced Consultants were able to build the global template and deploy it with minimal localizations (language, legal/regulatory, and cultural) to over 160,000 employees, in 100+ markets, using 34 different languages and 56 different currencies. This was one of the largest SAP HR implementations ever attempted and it covered HR administration, employee performance management and development, training, compensation planning and management, and succession planning. This world class HR solution was completed within the planned schedule and budget.

Merrill Lynch (ML), one of the world's largest financial services companies came to Pegasus Consulting Group to design, build, and deploy a service center solution to support their employees around the global. ML supports their 50,000 employees world wide using three call centers, US, UK, Japan. Pegasus designed a call center solution to manage all aspects of the Service Center's Call Center Operations from Contact Management and Case Tracking and Management to Computer Telephony Interface (CTI) with the ML HRMS and Reporting and Analytics. The global solution was initially implemented in the US and subsequently deployed in the UK, with minor modifications to meet the unique local requirements in the UK. The global deployment will be completed later this year as Japan goes live with the same solution.

Solution Optimization and Support
Pegasus Consulting Group does not actively market our Support Services, however this high quality service is available to our clients who have unique support needs. Ryder International, one of the worlds largest truck leasing companies selected Pegasus Consulting Group to implement their Shared Services solution for Finance, Procurement, and Sales. Pegasus completed this implementation, which spanned 4 continents, on time in within budget. Ryder out sources all of it's IT and Business Process Support to a third party, who was not prepared to accept the new system support when the final deployment was completed. Pegasus Consulting Group provided Ryder with an innovative solution to resolve this dilemma. Pegasus agreed to take over all aspects of support (call center for both business process and IT support) and train the third party vendor so that they would be able to support Ryder on the shared services solution, with the same level of support that they provided to all other Ryder solutions. Ryder was relieved to have the Pegasus Support Team for the 8 months that were required to bring their support provider up to speed. Pegasus has provided similar services to other companies such as John Deere, Kodak, and Altria.

DMAX, supplies truck engines for GMC and other General Motors trucks. After completing an SAP implementation with a combination of integration partners, DMAX found that they were not getting the expected benefits from their SAP HR implementation. In fact they were paying extra fees to their out sourced Payroll provider because they were not able to correct the time entries within the deadline for the payroll feed. DMAX turned to the Pegasus business process experts to evaluate their system and optimize the time collection, approval, and correction process so that the payroll feed would reach the out source provider on time. Pegasus provided the functional and technical expertise to quickly identify the technical and process bottlenecks. Working with Pegasus DMAX was able to implement the new processes and Pegasus reconfigured the SAP HR system to deliver the needed performance. 

Our expert business and technical consultants are ready to talk to you about how we can help optimize your operations. Contact us at: (contact), or call us at (732) 203-2600.