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Change Management

The purpose of change management is to ensure an organization realizes its expected return on capital invested in an Enterprise-wide application implementation.  An emphasis on the management of change insures that the transformation will be accepted, adopted, understood and enthusiastically supported by direct and indirect stakeholders. It ensures that the business impact of transformation and change will be proactively understood and managed.  Our approach to Change Management impacts both, management as the sponsor of the change and the employees, who are affected by it.

Change Management addresses communication, education, training, message (content, delivery and timing), processes, roles and transition, technology and the scope of change being introduced.  The scope of change management effort is directly proportional to the magnitude of the change and business risk of failure due to lack of adoption or lack of understanding.

Pegasus experience clearly shows that organizations that address Change Management and Training planning prior to beginning a new Initiative by communicating  the vision to all impacted participants, aligning management to actively lead the initiative, developing a proactive and positive governance infrastructure are far more successful than organizations that delay this process.  

Pegasus believes that to ensure a successful Change initiative, the initiative must be led by the executives, driven by the operational team, and embraced by all levels of the organization.

The Pegasus Change Management approach ensures that the following objectives are successfully achieved: 

  • Stakeholder alignment and sponsorship of the business vision.

  • Instill workforce cultural traits needed to realize the  end-state vision.

The graphic below depicts how the Pegasus Change Management Methodology uses Change Champions to address the 6 key capabilities of change management: Leadership and Management, Organization and People, Communication and Selling, Skills and Capabilities, Measurement and Accountability, and Motivation and Incentives.  The methodology provides the task lists for each of the 4 stages of a change initiative.  Pegasus measures change readiness on four dimensions, Process, Organization, Data, and Technology to ensure that every possible success inhibitor is identified and overcome with the appropriate intervention.  

The Pegasus approach for change management is focused on moving the entire organization up the enrollment continuum from awareness through buy-in to ownership.

The Change Management Continuum

 

Contact Pegasus Consulting Group today to see how we can help you with your Organizational Change Management challenges.


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- SAP
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- Siebel
- Oracle

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